Real answers. No fine print.

Common maker questions

• How does attribution work — who gets credit for a sale?

  Attribution follows a click-first rule: the unique share link that drove the last qualifying click before checkout gets credited for that sale — not whoever referred the buyer's account or posted the product first. Every maker gets their own short-code link per product, and that link is what the network tracks.
  
  There are two distinct credit types. Share-link click credit applies immediately when someone buys through your personal link — that's the core earning mechanic. Referral signup credit applies when someone creates an account using your invite link, and you earn a bonus when they complete qualifying purchases later. The two are separate and can stack. See the pricing page for the credit values on each.
• When do payouts run, and is there a minimum balance?

  Payouts are processed on a rolling schedule — credits from confirmed sales become available after the standard affiliate confirmation window (typically 30 days, giving enough time for returns to settle). Once your balance is confirmed, you can request a cashout any time from your dashboard; there is no lock-in period after that.
  
  There is a minimum cashout threshold; check your plan details for the current figure. If your balance is below the minimum, it rolls forward to the next request — nothing is lost. We do not deduct inactivity fees or holding charges.
• What happens to my commission if a customer returns or the order is refunded?

  If an order is fully refunded, the associated commission credit is reversed from your balance. If only part of an order is returned, the reversal is proportional — you keep the commission on the items the customer kept, and only the credit for the returned items is clawed back.
  
  Your net earnings always reflect confirmed, shipped, non-returned sales. Reversals show clearly in your transaction history so you can see exactly what changed and why.
• Can I accidentally click my own links and earn from it?

  No. Self-clicks do not credit your account. Each share link is unique to your maker account, and the affiliate network (Impact) uses a combination of cookie tracking and device fingerprinting to distinguish your traffic from your audience's traffic. Clicks originating from the same session or device as the link owner are filtered out before any credit is recorded.
  
  This also means you don't need to worry about accidentally opening your own link — it won't inflate or corrupt your stats, and it certainly won't earn you a commission.
• A sale I expected didn't show up — how do I dispute a missing commission?

  Start from your dashboard — open the support section and submit a commission dispute. Include the order number (the buyer can find this in their confirmation email), the short-code from your share link, and the approximate date of the click or purchase.
  
  Disputes are submitted to Impact, our affiliate network, on your behalf. Impact accepts disputes within 45 days of the original sale date, so don't wait too long if something looks off. Most disputes are resolved within 5–10 business days. If you don't have an account yet, sign up first so you can access the dashboard dispute form.
• Is KINISH safe to use? What happens to my data?

  KINISH does not sell your personal data to third parties — full stop. Your account information (name, email, payout details) is used only to operate the platform and process your earnings.
  
  Affiliate links route through Impact's network. Impact is SOC 2 Type II certified and handles the click tracking, attribution, and postback infrastructure that converts your share into a confirmed commission. No payment card information is ever stored on KINISH servers — payouts are processed through secure third-party payment rails, not held on-platform.